Massachusetts Law requires students to attend all required class hours
prior to receiving their certification.
1. Cancellation and Refund Policy (Salesperson and
A student who notifies the school at least 3 business days prior to the
start date will receive a full refund. An administration fee
$50 will be charged and deducted from any
refund in other
notice or no show, no refund. Any student does not
complete the course no
DEPENDS UPON CLASS ENROLLMENT. ALL CLASSES ARE SUBJECT TO
CHANGE OR CANCELLATION.
If a class is cancelled by the school,
receive a refund or may transfer their registration to the next
2 Completion Policy
The student has six (6) months from the start of their class to complete the course.
3. Repeat Policy
qualify for this plan, the student must take the state examination
within six (6) months of certification. If the student
fails the examination within the six (6) month period then the student
must show the official test results and only then may repeat the course
at no charge within one (1) year of certification. New text books
will not be issued.
2. Recording Policy
AUDIO AND/OR VIDEO RECORDING NOT PERMITTED.
3. Replace lost or damaged Candidatest Handbook
4. Returned Checks
There will be a $40 service charge for returned checks.